1. No refunds are given after a ticket has been booked and paid for. In some circumstances it may be able to postpone your workshop until a future date if there is availability.
2. In some exceptional circumstances and due to the nature of the craft, some pots may not be 100% acceptable to our quality team. In these cases we will offer one of the following:
a) Discount to the value of £10 per pot
b) Invitation to another workshop of customer's choice and date